Privacy Policy
for pkk365 Users

This Privacy Policy ("Policy") is issued by pkk365 ("we", "our", "us"), the operator of the Platform accessible at https://pkk365.cam. It sets out how pkk365 collects, processes, stores, shares and protects personal data obtained from users ("you", "User") who access or interact with the Platform.

pkk365 is an English-language online betting and casino information platform serving users in Pakistan and other permitted markets. The Platform does not directly accept deposits or operate real-money gambling services. However, in the course of providing its information and educational services, pkk365 may collect certain personal data from users as described in this Policy.

This Policy applies to all Users of the Platform regardless of location, including users based in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. By accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read in conjunction with the pkk365 Terms & Conditions. Where conflicts exist between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail unless otherwise stated.

• 2.1 "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or in combination with other data.
• 2.2 "Processing" means any operation performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, erasure or destruction.
• 2.3 "Data Controller" means the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, pkk365 is the Data Controller.
• 2.4 "Data Processor" means any entity that processes personal data on behalf of the Data Controller under instruction and pursuant to a data processing agreement.
• 2.5 "Consent" means freely given, specific, informed and unambiguous agreement to the processing of personal data for a stated purpose.
• 2.6 "Cookies" means small text files placed on a User's device by the Platform for session management, analytics and preference purposes.
• 2.7 "Third-Party Operator" means any external gambling or betting platform described on or accessible through pkk365 that independently processes user data under its own privacy policy.

For the purposes of applicable data protection law, pkk365 acts as the Data Controller in respect of personal data collected through the Platform. All data processing activities carried out by pkk365 are governed by this Policy.

• 3.1 pkk365 determines the purposes for which and the means by which personal data is processed in the operation of the Platform.
• 3.2 Where pkk365 engages third-party service providers (such as analytics platforms, email delivery services, or hosting providers) to process data on its behalf, those providers act as Data Processors and are bound by appropriate data processing agreements.
• 3.3 pkk365 is not the Data Controller for personal data processed by third-party gambling operators that you access via the Platform. Each such operator processes your data under its own privacy policy and bears independent responsibility for that processing.

The following table sets out the categories of personal data that pkk365 may collect from Users, together with the specific data types within each category.

• 5.1 Directly from You: When you complete a registration form, submit a support query via Live Chat or email, subscribe to any newsletter or notification service, or otherwise voluntarily provide information to pkk365.
• 5.2 Automatically: When you browse the Platform, pkk365 automatically collects Technical Data and Usage Data through server logs, session cookies, and analytics tracking tools. This data is collected regardless of whether you are a registered user.
• 5.3 From Third Parties: In certain circumstances, pkk365 may receive data from third-party identity verification services (in the context of KYC processes) or analytics providers acting as Data Processors on our behalf. Such transfers occur under appropriate data processing agreements.
• 5.4 From Cookies and Similar Technologies: As further described in Section 9 (Cookies & Tracking), data is collected through cookies, pixel tags and similar technologies placed on your device during your visit to the Platform.

pkk365 processes personal data only where a lawful basis exists for doing so. The following table sets out the purposes for which we process data and the corresponding legal basis for each:

• 7.1 Service Providers (Data Processors): pkk365 may engage trusted third-party service providers — including web hosting, analytics, email delivery, and customer support platforms — to assist in operating the Platform. These providers act as Data Processors and may only process your data according to pkk365's documented instructions.
• 7.2 Legal and Regulatory Authorities: pkk365 may disclose personal data to government authorities, law enforcement agencies, courts or regulators where required by applicable law, regulation, court order or lawful government request.
• 7.3 AML and Fraud Prevention: Where required to prevent, detect or report money laundering, terrorist financing or fraud, pkk365 may share data with relevant financial intelligence units or law enforcement bodies.
• 7.4 Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of pkk365's business, personal data held by pkk365 may be transferred to the acquiring entity. Users will be notified of any such transfer and the privacy implications where reasonably practicable.
• 7.5 With Your Consent: pkk365 may share your data with third parties in circumstances beyond those described above only with your explicit, informed prior consent.

• 8.1 pkk365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory or contractual obligations.
• 8.2 Account data is retained for the duration of your active account relationship with pkk365. Following account closure or deletion, data may be retained for a further period as required by applicable AML, fraud prevention and legal compliance obligations.
• 8.3 Technical and usage data collected via cookies and analytics tools is subject to the retention periods specified in Section 9 and the settings of the relevant analytics platform.
• 8.4 Communications data (including support correspondence) is retained for a reasonable period necessary to resolve the underlying query and for quality assurance purposes, after which it is securely deleted or anonymised.
• 8.5 Where data is no longer required and no legal obligation requires its retention, pkk365 will securely delete or irreversibly anonymise that data.

pkk365 uses cookies and similar tracking technologies to operate the Platform effectively, analyse user behaviour, and improve the overall experience. The following types of cookies may be present on the Platform:

pkk365 implements appropriate technical and organisational security measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access.

• 10.1 All data transmitted between Users and the Platform is encrypted in transit using TLS (Transport Layer Security) protocol. The Platform is served exclusively over HTTPS.
• 10.2 Access to personal data within pkk365's systems is restricted to authorised personnel who require access for legitimate operational purposes. Access controls and authentication requirements are maintained and reviewed regularly.
• 10.3 pkk365 conducts periodic reviews of its data security practices and implements updates where vulnerabilities or improved standards are identified.
• 10.4 Despite implementing these measures, no system is completely immune from security risks. Users are encouraged to maintain strong, unique passwords for their accounts and to notify pkk365 immediately of any suspected unauthorised access.
• 10.5 In the event of a personal data breach that is likely to result in a risk to Users' rights, pkk365 will notify affected users and, where applicable, relevant supervisory authorities, in accordance with legal obligations and within required timeframes.

• 11.1 pkk365 may transfer personal data to jurisdictions outside Pakistan in connection with its use of cloud hosting, analytics, or other third-party service providers. Such transfers occur only where appropriate safeguards are in place to ensure that the data receives an equivalent level of protection to that applicable in Pakistan.
• 11.2 Appropriate safeguards for international data transfers may include standard contractual clauses, adequacy decisions, or other mechanisms recognised under applicable data protection law.
• 11.3 Users may request further information about the specific safeguards in place for any particular international transfer by contacting pkk365 via the contact details in Section 16.

• 12.1 pkk365 does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not access the Platform or provide any personal data to pkk365.
• 12.2 If pkk365 becomes aware that it has inadvertently collected personal data from a minor, it will take prompt steps to delete that data from its systems and close any associated account.
• 12.3 Parents and guardians who believe that their child has submitted personal data to pkk365 should contact us immediately via the details in Section 16 so that we can investigate and take appropriate action.

Subject to applicable law and certain legal exceptions, you hold the following rights in respect of your personal data processed by pkk365. To exercise any of these rights, please contact us using the details in Section 16.

• 13.1 Right of Access: You have the right to request a copy of the personal data pkk365 holds about you, together with information about how and why it is being processed.
• 13.2 Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data that pkk365 holds about you.
• 13.3 Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent on which processing was based. This right is subject to legal and regulatory retention obligations that may override deletion requests.
• 13.4 Right to Restrict Processing: You may request that pkk365 restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of data while it is being verified.
• 13.5 Right to Data Portability: Where processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to request its transfer to another controller.
• 13.6 Right to Object: You have the right to object to processing of your personal data where that processing is based on legitimate interests, including for direct marketing purposes.
• 13.7 Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

• 14.1 The Platform may contain references to or descriptions of third-party operator platforms (including online gambling and sports betting services). pkk365 is not responsible for the privacy practices of those platforms, and this Policy does not apply to any data you submit to or that is collected by third-party operators.
• 14.2 Payment providers referenced on pkk365 — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — process personal and financial data in accordance with their own respective privacy policies and applicable Pakistani financial regulation. pkk365 has no control over and accepts no responsibility for those processing activities.
• 14.3 We encourage you to review the privacy policy of any third-party platform you access, register with, or deposit funds through, before providing any personal or financial information.

• 15.1 pkk365 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated "Last updated" date.
• 15.2 Continued use of the Platform following the publication of an updated Policy constitutes acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the Platform.
• 15.3 Where changes to this Policy are material — for example, changes that expand the categories of data collected, introduce new processing purposes, or alter user rights — pkk365 will endeavour to provide reasonable notice to affected Users prior to the changes taking effect, where this is practically possible.

If you wish to exercise any of your data rights, have a question about this Privacy Policy, wish to raise a concern about pkk365's data processing practices, or need to report a suspected data breach, please contact our support team using the details below. All privacy-related communications should be submitted in English.

pkk365 aims to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 days. Complex requests may take longer, in which case we will notify you of the extended timeline. We may request proof of identity before processing requests involving sensitive personal data.